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Testimonials
" Jason, in accesories,is the best!He will get you what you need even if he has to make it himself. I have never been dissapointed with any purchase. He will scrounge up anything.
Thanks buddy."
By: Robert Hudsonville,MA
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"Shawmut Hills is a great place to buy all kinds of fun things and i've never had a problem until I took my 80 raptor and 90cc Yamaha dirt bike in to be tuned and serviced. My father and I took them both in as I said and they promptly helped us with checking them in and etc. It was Friday I think and the staff told us it would be done by the weekend and well now its Saturday and my father and I went to pick them up. It is true that we did not call ahead but when we got there They had not installed the new battery they ordered for the quad they did not have the new starter for the bike (they told us that they had to reorder it and the man did not no why this was) so frustrated we started back home on the 20-25 minute drive back home empty handed. As we did my father told me that he had called/been called by them and he told them that it wasn’t giving out much power and they told him that it seemed Fine. He told them this on two different equations.
I do not know what will turn out but just to let every one know that I am not giving any bad report on Shawmut Hills at all I am only questioning the diligence of the service department. Thank you
P.S. The staff was friendly and very willing to help.
"
By: Anonymous Kentwood,MI
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By: Anonymous BEAUTY,KY
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"I have purchased motorcycles at various locations over the years and I have never been so impressed with a dealership as I am with Shawmut Hills. The sales person, Greg Johns,
was very friendly and helpful and not high pressured. Shawmut Hills beat everyone else's price on the bike, the cost of the accessories and having the dealership install them on the bike. The accessories (Kate) and staff spend hours with me, answering questions and helping me pick the right accessories. The service department was great. Mike in finance was excellent. From the moment I walked in Shawmut Hills, they rolled out the red carpet and continued the professional-personal customer care even after the sale. I would NEVER shop anywhere other than at Shawmut Hills after this positive experience. In conclusion, all I can say to the staff at Shawmut Hills is: Thank you for being so helpful, courteous, patient and honest. "
By: Kirt Spring Lake,MI
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"i'm looking forward to buying your products..especially 86 honda magna parts. i bein searching all over, now i found the grt company...thankyou, so much"
By: laurence nashville,TN
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By: Anonymous Eagle,MI
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"Shawmut Hills is awesome and I love that you have some of the newest machines and apperal all in one store. I also love the selection of the used vechials that you have in stock. Overall I LOVE your store"
By: Anonymous caledonia,MI
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By: larry oregon city ,OR
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"I would like to say what great service I received with the purchase of my new 2007 suzuki sv 650 my salesman Shaun grow and finance manager Scott were two great guys to work with.And I love my new bike.
Thank you! "
By: LANDON KENTWOOD,MI
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"the staff is great and the prices are low. the building is clean and neat. Keep up the great work."
By: Anonymous Caledonia,MI
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"I have 4 orphan bikes (Honda only made 2 years)
My local Honda dealer told me most parts were on "national backorder" that I needed to fix my NX 250.You send me every part I needed and it is all NOS Honda parts!!!!
Thanks
Paul"
By: Paul West Lebanon,NY
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"guys;
just wanted to say thank you and keep up the good work.
justin in parts , awsome customer skills.
denny your service team needs a huge raise.
the rhino is up and running,.
thanks dave carpentier"
By: dave gr,MI
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By: John tucson,AZ
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"YOU STAFF IS GREAT"
By: Anonymous Grand Rapids,MI
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"I just purchased a 2007 SV650 motorcycle from Ben Buerma. He was a very good salesman, he took the time to discuss my options, let me sit on a few bikes, even talk to me and find out what my needs were, as a beginner rider I really apprecaited that.
I think I might have accidently mislead him about my experience I was even more impressed he cared and concerned to offer someone to deliver the bike to my house the day I picked it up. So far I have yet to be disappointed.
Ben did a great job and I look to come to Shawmut Hills again in my future purchases and riding needs. I will personally direct my friends there for anything they need as well."
By: Matthew Grand Rapids,MI
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"I loved everyone there."
By: Anonymous Standale,MI
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By: Nick Dorr,MI
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"ben buurma is a fast working man. me and my girl friend were looking for a water craft that was fast but was roomy with power. he rightaway brought me to an rxt! i fell in love with it. we gave great thanx to ben buurma for geting it done quick! we went to the beach with it this weekend it ran great! and was much fun! thanks ben"
By: Anonymous ,MI
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"Working with Shaun is always a pleasure, and he always has made the experience of purchasing our motorcycles an easy and enjoyable experience"
By: Kim Grand Rapids,MN
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"Ben Buurma was an excellent sales man. he was very kind got things done quick and easey.He also helped me pick out my water craft that was right for me and my family."
By: Anonymous Grand Rapids,MI
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" We came to Shawmutt Hills looking for a new lawn mower. The first persn we talked to was Sam Cooley. I noticed he was the one my family has always bought stuff from. Anyway, they dont make Honda Riders anymore so we were about to leave, insted he talked about the experiences he has had with other mowers. We then left after talking for awhile and my wife commented on how kind he was to us and that he did not shove a product down my neck. I just built a house in the country and I will be in to buy a Quad from Sam. Thank you Sam for going out of your way to do a great job.
Brad Teachout"
By: Brad Grand Rapids,MI
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"The service department is the best I've ever dealt with. The guys really try and work with you. They are honest and they do a fantastic job. Because of the treatment and service I received, I wouldn't hesitate to recommend Shawmut Hills to anyone."
By: Courtney Kentwood,MI
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"I once job shadowed the sales manager and by doing that i realized just how amazing shawmut hills really is. The people who work there know what they are talking about from expierence and not just from knowledge. I wouldn't go any where else."
By: Eric Rockford,MI
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"You guys are awesome!!!!"
By: Anonymous ,XX
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By: Anonymous ,XX
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"As a woman, I have personally received some pretty shabby treatment from automotive dealerships. Therefore I had some reservations about going to the motorcycle dealership to purchase my first bike (a used 250cc Honda Reflex). I need not have worried. Shawmut Hills is not just a good place to buy a bike, but it's also a good place to visit, as well. They treated me with respect and were extremely helpful in my decision-making process as a first time bike owner. I can also count on help from their friendly and knowledgeable sales staff to help me find just what I want from their excellent selection of women's gear.
If I want to just go in just to check out the bikes that have come into their (very) large pre-owned area, I feel welcome to wander around, peer at, and ask questions about anything they have on the floor without feeling as if I am an inconvenience. In spite of the fact that they do a brisk sales business, they offer personal attention to each customer.
Shawmut Hills reminds me of the cycle shop experience I remember when I tagged along with my father as a child: Friendly, knowledgeable staff and customers who like to talk about bikes and riding, lots of great gear to check out, and plenty of new and used bikes to see."
By: Lisa Grand Rapids,MI
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"Keep up the great business."
By: Cody Nunica,MI
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"I live on the east side of the state and visited Shawmut to look at the extensive selection of used motorcycles. I was really impressed with the store overall.
I purchased a riding jacket and gloves. I was very impressed with Shawmut's prices. Both items were reduced 20% from regular price. My husband ended up buying the same gloves that I purchased at Shawmut, only his cost $18 more at a metro-Detroit dealer.
The sales staff was very helpful and very patient.
I will definitely return to Shawmut when I am in the Grand Rapids area in the future.
Thank you,
J. Copper"
By: Anonymous Sterling Heights,MI
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"BILL YOUNG MADE THE PURCHASE OF MY BIKE AS EASY AS POSSIBLE FOR ME. FANTASTIC DEALERSHIP IVE RECOMENDED TO SEVERAL FRIENDS."
By: Anonymous KENTWOOD,MI
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"My experience was great, i purchased 2 bikes, virago 250, and fz6, have the virago and it is great. just waiting for my fz6 should be here anyday now. I was extremely surprised by the power this little 250 puts out. very peppy and cruises well. overall a great expeirence."
By: kreg allendale,MI
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"The staff was great and very helpful. They go out of their way to make you feel comfortable and welcome. They have a great selection of everything. Will do buisness again definitly."
By: Danielle Wyoming,MI
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"I thoroughly enjoyed the service Jason recently provided my son and me: genuinely friendly, deferential but not fawning, enthusiastic, courteous, knowledgeable, professional.
We bought our TTRs (our first bikes)last year at Shawmut Hills after visiting two dealerships in Muskegon. One place left me feeling like they didn't care about my business and the other place did not seem professional.
PS - You may wish to remove the extra letter "t" in the word that should be Testimonials in the left hand column.
;-)"
By: Phil Grand Haven,MI
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"I really like your website and your store. The only suggestion I would make, if I may, would be to add links to the state trail maps and other links so that weekend enthusiast like my family have more reasons/excuses to purchase your products. "
By: L Grandville,MI
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"When i came into Shawmutt Hills i walked out with a bike! Bill Young was a very good sales man! I THINK YOU SOULD NOT TRY TO SELL PEOPLE WARRANTYS HE EXPLAINED IT LIKE IT WAS THE WAY TO GO "JUST THINK IF YOUR BIKE BREAKS THE WARRANTY FIXES IT" WELL THATS NOT THE CASE WARRANTYS ARE NOT FOR 2 STROKES! I DIDN'T KNOW THAT BUT HE DID. SALES AND SERVICE SHOULD HAVE MORE TO DO WITH EACH OTHER!!!!! "
By: james grand rapids ,MI
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"Everyone is always very friendly and helpful when I go in there. One staff member helped me for over an hour one Saturday just picking out turn signals, a shield, frame sliders and a pipe! Thats service!"
By: Tammy Wyoming,MI
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"I would never go anywhere else than Shawmut!! "
By: Anonymous Grand Rapids,MI
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